What is CareConnect?
North Shore-LIJ CareConnect Insurance Company, Inc. (or CareConnect for short) is your plan administrator. It is fully-owned by Northwell Health, and is the first provider-owned commercial health insurance company in New York State. It was launched to make it easier for people to get and stay healthy, so it does things a little differently than most insurance companies.
In Person Customer Service
CareConnect stresses customer service. It has a walk-in Customer Care Center at 2200 Northern Blvd. in East Hills, where you can drop by any time between 8am and 5pm, Monday through Friday, to talk to a Customer Service Connector. A Service Connector can answer questions about your coverage, explain potential costs, even make your doctor, lab and x-ray appointments. Bring your kids along -- they will enjoy the crayons, games and books in the play area, while you get your tasks done.
On the Phone Customer Service
Don't feel like making the trip? Just pick up the phone - a Connector will be able to answer your questions or resolve your issue. Or try the CareConnect website, CareConnect.com, to take care of simple things like printing a temporary ID card, or checking the status of a claim.
CareConnect Providers
CareConnect can also simplify your life when it's time to see the doctor, thanks to its close relationship with the providers in the network -- which includes not just Northwell Health, but many other New York health systems: Maimonides Medical Center in Brooklyn, Montefiore Health System in the Bronx and Westchester, Northern Westchester Hospital and Mount Kisco Medical Group also in Westchester are just to name a few. Keep in mind, although the network is large, the plan does not cover out-of-network care.
In addition to making appointments that fit your schedule, CareConnect will work closely with Northwell Health's Care Solutions to make sure you have all the support you need.
All of this and lower rates too! In fact, for many employees, CareConnect Northwell Health Employee Plan rates are lower than the Value Plan. To find out more, visit CareConnect.com, email questions@nslijcc.com or read about CareConnect in your 2016 Benefits Resource Guide.
Friday, December 4, 2015
Friday, November 27, 2015
Final Deadline for 2015 Wellness Pledges: Dec 31
Northwell Health believes in taking care of you, so you can better care of our patients!
North Shore-LIJ (soon to be Northwell Health) wants you to be aware of your preventive care routine all year long. By providing you with an excellent package of benefits, the Wellness Pledge Program was designed to keep you on track with a regular, annual, preventive care routine.What You Need to Know
If you were enrolled in the Value or Buy-Up medical plan in 2015 you still have the opportunity to earn paycheck credits in 2016, by participating in the Annual Wellness Pledge Program. The program is open on a annual calendar basis, giving you 12 months (January through December) to take action on four health-related events. In addition to completing a necessary online Health Assessment* you have the ability to act on three of the following pledges or healthy actions:
- Annual exam with your primary care physician
- Dental exam and cleaning
- Vision exam
- Breast cancer screening (mammography)
- Skin cancer check
- Colorectal cancer screening (colonscopy)
- Cervical cancer screening (Pap Smear)
- Health Assessment by your covered spouse (can be found when logged into myuhc.com)
- Financial wellness video (can be found when logged into nslij.trsretire.com)
Once actions have been completed your date-of-service/completion is transferred from our carriers,United Healthcare, Cigna Dental, Davis Vision and Transamerica Retirement Solutions to your Wellness Summary when logged into Employee Self Service. It takes approximately six to eight weeks for this transfer to be complete.
Deadline
You have through December 31 to comply with the program, but your 2016 paycheck credits (worth $10 per pledge per biweekly paycheck, and $10.83 per semi-monthly) will be delayed by about two to three pay cycles and will not be retroactive.
Note: throughout 2015, participants were communicated a soft deadline of October 31 to earn maximum amount of 2016 credits.
*The online Health Assessment is 100% confidential and necessary to earn any paycheck credits in 2016. Login to myuhc.com, click on the blue bar on the right side of the page, answer the questions to the best of your ability and hit submit.
Wednesday, November 11, 2015
2016 Benefits Open Enrollment is November 30
Let's Make It Easy!
Consider Where You Live
North Shore-LIJ is offering a a new medical plan option through our own insurance company, CareConnect. CareConnect offers coverage only through their own network, but their network is BIG - 20,000 providers and growing: Manhattan, Bronx, Brooklyn, Westchester and Eastern Long Island . Look here
Consider Childcare and Elder Care Expenses
When Open Enrollment rolls around be sure to keep in mind what you pay out for daycare, camp and after-school expenses for a child under the age or 13, as well what you pay for providing care for an aging parent. North Shore-LIJ (soon to be Northwell Health) has partnered with WageWorks to help you save on this overwhelming dependent care expense through pre-taxed payroll deduction, called the Dependent Flexible Spending Account. Check it out on WageWork.com
Consider Your Disability Plan
You may want to consider buying up your disability plan. Employees are automatically enrolled into a 50% Short-Term Plan once hired through the health system. Consider "buying up" during Open Enrollment and you will be covered at 60% of your base pay up to $2,000 per week. Evidence of Good Health will be required.
Comments on the Blog: Go for it! We will try to answer every question asked.
Consider Where You Live
North Shore-LIJ is offering a a new medical plan option through our own insurance company, CareConnect. CareConnect offers coverage only through their own network, but their network is BIG - 20,000 providers and growing: Manhattan, Bronx, Brooklyn, Westchester and Eastern Long Island . Look here
Consider Childcare and Elder Care Expenses
When Open Enrollment rolls around be sure to keep in mind what you pay out for daycare, camp and after-school expenses for a child under the age or 13, as well what you pay for providing care for an aging parent. North Shore-LIJ (soon to be Northwell Health) has partnered with WageWorks to help you save on this overwhelming dependent care expense through pre-taxed payroll deduction, called the Dependent Flexible Spending Account. Check it out on WageWork.com
Consider Your Disability Plan
You may want to consider buying up your disability plan. Employees are automatically enrolled into a 50% Short-Term Plan once hired through the health system. Consider "buying up" during Open Enrollment and you will be covered at 60% of your base pay up to $2,000 per week. Evidence of Good Health will be required.
Comments on the Blog: Go for it! We will try to answer every question asked.
Saturday, October 24, 2015
North Shore-LIJ (soon to be Northwell Health) is getting ready for YOU!
There is a reason the word "well" was added to our name!
As we begin to share, in the anticipation of, and exposure to, our new name and brand promise — what better time to reflect, and be thankful for, the many rewards the health system offers us.
2016 Benefit Offerings
Open Enrollment for your 2016 benefits package begins Monday, November 30, and runs through Friday, December 11. Other than a Qualifying Life Event (QLE)*, this is your annual opportunity to enroll, waive, or change your health and welfare plans, and Flexible Spending Account(s).
New Medical Plan Choice in 2016
You now have a new plan option for your 2016 medical care coverage. In addition to the Value and Buy-Up medical plans through United Healthcare, you can also choose to enroll in the 2016 CareConnect North Shore-LIJ Employee plan.
Who Should Consider the CareConnect plan?
Due to their expanded network base - those employees who live in Brooklyn, the Bronx, Manhattan, and Westchester should consider CareConnect
Due to their excellent customer service reputation - those employees who already visit in-system providers might want to consider the option for walk-in appointments and "one-stop shopping" when inquiring and scheduling medical appointments
Due to their low rates - yes their rates are 10% lower than the NSLIJ Value Plan
Annual Wellness Pledge Program
All three medical plans participate in the Annual Wellness Pledge Program. So whichever plan you choose for 2016, you will have the ability to lower the cost of your benefit, by $1,040, if you participate in four healthy actions.
New Wellness Plan for All Employees
All employees now have the opportunity to participate in a system-wide, online wellness program, called myWellness. To register for this reward-based program, click here.
Follow the Blog During Open Enrollment!
Add your work email to the tab at the top of the screen, and you will automatically receive alerts regarding your benefit choices in 2016.
Take control of your benefit choices — it's all about the Power of YOU in 2016!
*A Qualifying Life Event refers to a change in your dependent or self status, due to a recent marriage, divorce, birth/adoption of a child, or your spouse's employment.
As we begin to share, in the anticipation of, and exposure to, our new name and brand promise — what better time to reflect, and be thankful for, the many rewards the health system offers us.
2016 Benefit Offerings
Open Enrollment for your 2016 benefits package begins Monday, November 30, and runs through Friday, December 11. Other than a Qualifying Life Event (QLE)*, this is your annual opportunity to enroll, waive, or change your health and welfare plans, and Flexible Spending Account(s).
New Medical Plan Choice in 2016
You now have a new plan option for your 2016 medical care coverage. In addition to the Value and Buy-Up medical plans through United Healthcare, you can also choose to enroll in the 2016 CareConnect North Shore-LIJ Employee plan.
Who Should Consider the CareConnect plan?
Due to their expanded network base - those employees who live in Brooklyn, the Bronx, Manhattan, and Westchester should consider CareConnect
Due to their excellent customer service reputation - those employees who already visit in-system providers might want to consider the option for walk-in appointments and "one-stop shopping" when inquiring and scheduling medical appointments
Due to their low rates - yes their rates are 10% lower than the NSLIJ Value Plan
Keep in mind: Although CareConnect's plan gives you access to over 20,000+ in-system providers, it does not cover out-of-network providers and facilities.
Example: You decide you want that knee replacement at Hospital for Special Surgery ... it will not be covered through CareConnect's Plan.
The Value and Buy-Up plan will cover the surgery, but you will pay a deductible and coinsurance.
The CareConnect plan is administered by CareConnect Administrative Services, which is owned by North Shore-LIJ. For more information about the new CareConnect North Shore-LIJ Employee Plan, email: info@nslijcc.com
The Value and Buy-Up plan will cover the surgery, but you will pay a deductible and coinsurance.
The CareConnect plan is administered by CareConnect Administrative Services, which is owned by North Shore-LIJ. For more information about the new CareConnect North Shore-LIJ Employee Plan, email: info@nslijcc.com
All three medical plans participate in the Annual Wellness Pledge Program. So whichever plan you choose for 2016, you will have the ability to lower the cost of your benefit, by $1,040, if you participate in four healthy actions.
New Wellness Plan for All Employees
All employees now have the opportunity to participate in a system-wide, online wellness program, called myWellness. To register for this reward-based program, click here.
Follow the Blog During Open Enrollment!
Add your work email to the tab at the top of the screen, and you will automatically receive alerts regarding your benefit choices in 2016.
Take control of your benefit choices — it's all about the Power of YOU in 2016!
*A Qualifying Life Event refers to a change in your dependent or self status, due to a recent marriage, divorce, birth/adoption of a child, or your spouse's employment.
Wednesday, September 23, 2015
Compliance Facts: Wellness Pledge Program
If you are currently enrolled in the Value or Buy-Up medical plan you have still have the opportunity to earn $1,040 in 2016 paycheck credits. Complete four healthy actions prior to the soft deadline of October 31, 2015 and your paycheck credits will begin with the first pay cycle in 2016.
Those who completed their pledges in November/December will still receive credits, they will just be delayed by about 6 to 8 weeks in 2016, and will not be retroactive.
Wellness Summary
Our carriers: United Healthcare, Cigna Dental, Davis Vision, and Transamerica transmit your date-of-service (not your health information) into your Wellness Summary, which can be found under the "Personal Information-SelfService-Benefits" tab when you login to Employee Self Service.
Note:
Your Wellness Summary will not be updated for viewing for approximately 6 to 8 weeks post your action.
If you have completed your pledges by the final deadline of Dec 31, 2015:
There is no need to call-in, fax or file claims, office visits or other documents to the HR Service Center, you have complied!
Rest assured:
If you completed your actions before Oct 31, 2015 your paycheck credits will begin with the first pay cycle of 2016.
If you completed pledges in November/December timeframe you will still receive credits. They will just be delayed in 2016 by 6 to 8 weeks, and will not be retroactive.
STILL HAVEN'T STARTED?
Here's What You Need to Do to Receive Credit
Complete an online health assessment - this pledge is required in order to receive any paycheck credits offered through the program
Those who completed their pledges in November/December will still receive credits, they will just be delayed by about 6 to 8 weeks in 2016, and will not be retroactive.
Wellness Summary
Our carriers: United Healthcare, Cigna Dental, Davis Vision, and Transamerica transmit your date-of-service (not your health information) into your Wellness Summary, which can be found under the "Personal Information-SelfService-Benefits" tab when you login to Employee Self Service.
Note:
Your Wellness Summary will not be updated for viewing for approximately 6 to 8 weeks post your action.
If you have completed your pledges by the final deadline of Dec 31, 2015:
There is no need to call-in, fax or file claims, office visits or other documents to the HR Service Center, you have complied!
Rest assured:
If you completed your actions before Oct 31, 2015 your paycheck credits will begin with the first pay cycle of 2016.
If you completed pledges in November/December timeframe you will still receive credits. They will just be delayed in 2016 by 6 to 8 weeks, and will not be retroactive.
STILL HAVEN'T STARTED?
Here's What You Need to Do to Receive Credit
Complete an online health assessment - this pledge is required in order to receive any paycheck credits offered through the program
- Login to myuhc.com
- Click on the "Health Assessment" on the far right side of screen
- Click on "Take the Health Assessment"
- Complete security questions and health information
- Hit "Submit"
- If you are having technical issues, call 877-818-5826
- You just earned yourself $260!
- Annual Wellness Exam
- Dental Exam and Cleaning
- Vision Exam
- Breast Cancer Screening
- Skin Cancer Screening
- Colorectal Cancer Screening
- Cervical Cancer Screening
- Health Assessment for a Covered Spouse
Your covered spouse has the option to complete the HA on myuhc.com as directed above - Financial Wellness Video
Login to nslij.trsretire.com - once you hit the blue tab "view" a communications box will appear underneath "Your Retirement Outlook"
Select the "Financial Wellness Presentation" and watch in its entirety to receive the credit
Monday, August 17, 2015
Nursing Scholarship Winners
Just this past spring the Debbie Tascone Nursing Scholarship was awarded to six nursing students who are either employed by the health system or who qualify as a child or adult dependent of a North Shore-LIJ employee. This award honors those like Debbie, who will dedicate themselves to the field of nursing through their life-long devotion and excellence in service.
The winners include:
As part of the process all applicants were required to answer three essay questions. These questions led the participant to share their feelings and true compassion about what it means to be a nurse.
"My father became a nurse at age 50," said Kathleen Sirna. "As a teenager, I would watch him surrounded by a bunch of books, studying, while balancing work and family. Once my father became an RN at North Shore-LIJ he became a different person. He would come home from his 12 hour shifts, smiling, and bursting to tell us what he experienced that day. Those wonderful stories are the reason I want to be a nurse," shares Kathleen.
On the topic of palliative care, scholarship winner, Taneshia Ellington states, "Enhancing the patient's quality of life during the dying process is a necessary and important goal. As a patient advocate, nurses are able to access and represent the patient's needs and quality of life preferences, vital to the development and implementation of a treatment plan."
Asked how this scholarship money will help him, Olumid Oyeleye responds, "Being gifted this scholarship I now know the process of becoming a nurse is mapped out for me. I am confident that nothing will get in my way. I am on my way to making the world a better place."
The Annual Debbie Tascone Nursing Scholarship awards $5,000 for a single academic school year, to six nursing students who exemplify North Shore-LIJ's core values. To be eligible you have to be enrolled - or have been accepted for enrollment - in an accredited Bachelor of Science in Nursing or Associate Degree in Nursing, or currently be taking graduate, post graduate or certificate courses in palliative care.
Just another reward offered to employees at North Shore-LIJ!
The winners include:
- Kathleen Sirna, daughter of employee Joseph Sirna
- Geralyn Santos, daughter of Annemarie Santos
- Kelly Secko, daughter of Kathleen Secko
- Olumid Oyeleye, Mental Health, Zucker Hillside Hospital
- Taneshia Ellington, Unit Receptionist, Zucker Hillside Hospital
- Josann Matassa, Registered Nurse, South Oaks
As part of the process all applicants were required to answer three essay questions. These questions led the participant to share their feelings and true compassion about what it means to be a nurse.
"My father became a nurse at age 50," said Kathleen Sirna. "As a teenager, I would watch him surrounded by a bunch of books, studying, while balancing work and family. Once my father became an RN at North Shore-LIJ he became a different person. He would come home from his 12 hour shifts, smiling, and bursting to tell us what he experienced that day. Those wonderful stories are the reason I want to be a nurse," shares Kathleen.
On the topic of palliative care, scholarship winner, Taneshia Ellington states, "Enhancing the patient's quality of life during the dying process is a necessary and important goal. As a patient advocate, nurses are able to access and represent the patient's needs and quality of life preferences, vital to the development and implementation of a treatment plan."
Asked how this scholarship money will help him, Olumid Oyeleye responds, "Being gifted this scholarship I now know the process of becoming a nurse is mapped out for me. I am confident that nothing will get in my way. I am on my way to making the world a better place."
The Annual Debbie Tascone Nursing Scholarship awards $5,000 for a single academic school year, to six nursing students who exemplify North Shore-LIJ's core values. To be eligible you have to be enrolled - or have been accepted for enrollment - in an accredited Bachelor of Science in Nursing or Associate Degree in Nursing, or currently be taking graduate, post graduate or certificate courses in palliative care.
Just another reward offered to employees at North Shore-LIJ!
Tuesday, July 7, 2015
More Ways to Get Your Total Rewards Information
The Internal Communications team, along with IT have been busy designing a fresh new look and navigation for the employee intranet. Set to launch on July 14, the updated employee website (currently known as HealthPort) will now house a dedicated section for Total Rewards. No more multiple clicks, hunting down information about your health benefits, employee discounts, retirement plans. The new section will be accessible under the myHR tab on the home page of the new employee intranet — check it out on July 14!
What is Total Rewards?
Your Total Rewards package refers to all the benefits and programs you have access to as a North Shore-LIJ employee. Although only a portion (about 47%) are eligible for the North Shore-LIJ health and welfare plans, there are plenty more programs that all employees can take advantage of. How about:
What is Total Rewards?
Your Total Rewards package refers to all the benefits and programs you have access to as a North Shore-LIJ employee. Although only a portion (about 47%) are eligible for the North Shore-LIJ health and welfare plans, there are plenty more programs that all employees can take advantage of. How about:
- Retirement planning with a Transamerica representative
- Over 150+ local discounts with camps, gyms, eateries, shops, and so much more
- National discounts when signing up for workingadvantage.com
- Tips from payroll about how to manage your paycheck and check your time
- Confidential advice from licensed professionals at Employee Assistance Program
- Tuition reimbursement and scholarship programs
- Site and system-wide events for recognition
- Wellness programs and initiatives
New Total Rewards Blog - IN CONSTRUCTION
As our programs grow - ways to reach out to you are growing too! Be on the lookout for a brand new Total Rewards Blog, launching later this month. The new blog will have improved search capabilities - categorizing articles by subject matter and tags, a new look and feel that will include photos and live links to informative sites. The comments sections will by much more engaging with the capability to capture your name - allowing the answers to be shared with others.
Everyday's a new day when you are an employee at North Shore-LIJ!
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