AbsenceOne Becomes New Disability/Leave Carrier

As of May 1, 2016 employees who are eligible for Short- and Long-Term disability coverage will now have a new carrier to file their claim. Known for their customer service, consistent communications and state-of-art filing systems, AbsenceOne will be a reliable new partner should you request a leave of absence (LOA). Although your coverage has not changed, the process of reporting a leave has been updated due to our change in carriers.

Steps to Submit Your Leave as of May 1

1. Notify your supervisor/manager of your leave of absence, request for Short Term Disability, or a leave in accordance with the Family Medical Leave Act
2. Call AbsenceOne at 855-RTW-WELL/855-789-9355 to initiate the leave with the Northwell Health Leave Claim Center
3. Provide AbsenceOne with the following information: address, phone number, employee ID or Social Security number, reason for leave, work location, physician information, and any information about a previous leave
4. Complete your portion of the Release of Information form provided to you by the Claim Center 
5. Have your physician's office complete their portion of the Release of Information provided to you by the Claim Center
6. Return all documents within 15 days of your first date of absence, or date claim reported (whichever is greater)

Northwell Health wants you to be healthy and stay healthy, but in case you do have a health-related event, know that you are in good hands with our partners at AbsenceOne!

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