Showing posts with label careconnect. Show all posts
Showing posts with label careconnect. Show all posts

Friday, December 4, 2015

Understanding the CareConnect Difference

What is CareConnect?
North Shore-LIJ CareConnect Insurance Company, Inc. (or CareConnect for short) is your plan administrator. It is fully-owned by Northwell Health, and is the first provider-owned commercial health insurance company in New York State. It was launched to make it easier for people to get and stay healthy, so it does things a little differently than most insurance companies.

In Person Customer Service
CareConnect stresses customer service. It has a walk-in Customer Care Center at 2200 Northern Blvd. in East Hills, where you can drop by any time between 8am and 5pm, Monday through Friday, to talk to a Customer Service Connector. A Service Connector can answer questions about your coverage, explain potential costs, even make your doctor, lab and x-ray appointments. Bring your kids along -- they will enjoy the crayons, games and books in the play area, while you get your tasks done.

On the Phone Customer Service
Don't feel like making the trip? Just pick up the phone - a Connector will be able to answer your questions or resolve your issue. Or try the CareConnect website, CareConnect.com, to take care of simple things like printing a temporary ID card, or checking the status of a claim.

CareConnect Providers
CareConnect can also simplify your life when it's time to see the doctor, thanks to its close relationship with the providers in the network -- which includes not just Northwell Health, but many other New York health systems: Maimonides Medical Center in Brooklyn, Montefiore Health System in the Bronx and Westchester, Northern Westchester Hospital and Mount Kisco Medical Group also in Westchester are just to name a few. Keep in mind, although the network is large, the plan does not cover out-of-network care.

In addition to making appointments that fit your schedule, CareConnect will work closely with Northwell Health's Care Solutions to make sure you have all the support you need.

All of this and lower rates too! In fact, for many employees, CareConnect Northwell Health Employee Plan rates are lower than the Value Plan. To find out more, visit CareConnect.com, email questions@nslijcc.com or read about CareConnect in your 2016 Benefits Resource Guide.



Wednesday, November 11, 2015

2016 Benefits Open Enrollment is November 30

Let's Make It Easy! 

Consider Where You Live
North Shore-LIJ is offering a a new medical plan option through our own insurance company, CareConnect. CareConnect offers coverage only through their own network, but their network is BIG - 20,000 providers and growing: Manhattan, Bronx, Brooklyn, Westchester and Eastern Long Island . Look here

Consider Childcare and Elder Care Expenses 
When Open Enrollment rolls around be sure to keep in mind what you pay out for daycare, camp and after-school expenses for a child under the age or 13, as well what you pay for providing care for an aging parent. North Shore-LIJ (soon to be Northwell Health) has partnered with WageWorks to help you save on this overwhelming dependent care expense through pre-taxed payroll deduction, called the Dependent Flexible Spending Account. Check it out on WageWork.com

Consider Your Disability Plan
You may want to consider buying up your disability plan. Employees are automatically enrolled into a 50% Short-Term Plan once hired through the health system. Consider "buying up" during Open Enrollment and you will be covered at 60% of your base pay up to $2,000 per week. Evidence of Good Health will be required.

Comments on the Blog: Go for it! We will try to answer every question asked.

Saturday, October 24, 2015

North Shore-LIJ (soon to be Northwell Health) is getting ready for YOU!

There is a reason the word "well" was added to our name!
As we begin to share, in the anticipation of, and exposure to, our new name and brand promise — what better time to reflect, and be thankful for, the many rewards the health system offers us.

2016 Benefit Offerings
Open Enrollment for your 2016 benefits package begins Monday, November 30, and runs through Friday, December 11. Other than a Qualifying Life Event (QLE)*, this is your annual opportunity to enroll, waive, or change your health and welfare plans, and Flexible Spending Account(s).

New Medical Plan Choice in 2016
You now have a new plan option for your 2016 medical care coverage. In addition to the Value and Buy-Up medical plans through United Healthcare, you can also choose to enroll in the 2016 CareConnect North Shore-LIJ Employee plan.

Who Should Consider the CareConnect plan?
Due to their expanded network base - those employees who live in Brooklyn, the Bronx, Manhattan, and Westchester should consider CareConnect
Due to their excellent customer service reputation - those employees who already visit in-system providers might want to consider the option for walk-in appointments and "one-stop shopping" when inquiring and scheduling medical appointments
Due to their low rates - yes their rates are 10% lower than the NSLIJ Value Plan

Keep in mind: Although CareConnect's plan gives you access to over 20,000+ in-system providers, it does not cover out-of-network providers and facilities. 
Example: You decide you want that knee replacement at Hospital for Special Surgery ... it will not be covered through CareConnect's Plan.
The Value and Buy-Up plan will cover the surgery, but you will pay a deductible and coinsurance.

The CareConnect plan is administered by CareConnect Administrative Services, which is owned by North Shore-LIJ. For more information about the new CareConnect North Shore-LIJ Employee Plan, email: info@nslijcc.com

Annual Wellness Pledge Program 
All three medical plans participate in the Annual Wellness Pledge Program. So whichever plan you choose for 2016,  you will have the ability to lower the cost of your benefit, by $1,040, if you participate in four healthy actions.

New Wellness Plan for All Employees
All employees now have the opportunity to participate in a system-wide, online wellness program, called myWellness. To register for this reward-based program, click here. 

Follow the Blog During Open Enrollment!
Add your work email to the tab at the top of the screen, and you will automatically receive alerts regarding your benefit choices in 2016.

Take control of your benefit choices — it's all about the Power of YOU in 2016!

*A Qualifying Life Event refers to a change in your dependent or self status, due to a recent marriage, divorce, birth/adoption of a child, or your spouse's employment.